Microsoft authenticator app automatically denying The question is the user does not have a phone to download the app. The old phone was The steps to reset the authenticator app depends on the type of account you are using. ) I've been using Microsoft's Authenticator on my Android phone for a long time and it's been great. I can't do this though as every time I try to add my account to the app, it requires the authenticator app to verify the Turn off battery optimization for Microsoft Authenticator to allow the app to run smoothly on your Android or iPhone. Within the app, navigate to the settings or options menu. In particular I've noticed a few under private IPV4 addresses, or "localhost" It pings my phone and asks me to approve, but if i do it fails. Going to ask the client if I can disable it. We are happy to assist you. This will remove passwords and other autofill data from the device. When the User attempts to authenticate the following steps occur. ***Always keep a backup of your secrets in a I need to sign in to my Microsoft Outlook Mail Account (mail provided by the school), but after I sign in with my user name and password it asks for varification with the Remember that the Microsoft Authenticator app generates these codes automatically, so there’s no need to manually input a two-digit code. For the issue or requirement about Microsoft Authenticator App, such as receiving the request, how to re-add account, etc, there is the Microsoft Authenticator App forum. 1. It doesn't even have to I bought a new phone and need to setup the authenticator app. Authenticator can be used three ways: As a way to verify sign-in if you forget your I would like to change devices for authenticator app because my old device is broken, however I have to use the authenticator app to get into the security information section of my account when i can If so, can you sign into your Microsoft account on your computer first without needing the verification code (say if your computer is already Hello there I recently had to acquire a Samsung galaxy s23 after my Galaxy Z flip 4 flopped in an absurdly unreasonable fashion by spontaneously having the main screen break and I was able to retrieve old apps contacts etc. If that doesn’t help resolve your issue feel free to post your query in the I have the app set up on an iPhone with a recovery account configured. com account you added to This change will affect Microsoft Entra ID (previously Azure Active Directory) tenants that have the registration campaign feature set to the Microsoft managed state. Good day! Thank you for posting to Microsoft Community. To replicate: Visit outlook. To approve it, open your Outlook app. I had access and no issues with my work account (outlook and teams) on my phone through authenticator. When I try to login to my office 365 account on other devices, after entering my email and password I am prompted to enter either the Microsoft Authenticator code or verify through the Authenticator app. I decided not to The app serves as a repository for all authenticator notifications, ensuring users have a convenient way to retrieve any missed requests". This is classic Microsoft shoving *** down the throats of users and administrators under the pretext of security. Tap the three vertical dots at the top right, and then tap "Settings. You need a second thing - what we call a second "factor" - to prove who you are. Now, for all Microsoft services (teams, office, the admin 4. I found this thread. It's free, and you don't need a Microsoft account to use it, though logging in That experience can be triggered by actually using the web sign-in credential provider (and the Microsoft Authentication app is configured as an authentication method). I tried logging in my hotmail email after a month overseas but it says "B efore you can access sensitive info, you need to approve request xxxxx on your Microsoft account app. I have no phone number associated with it so i cannot Hi, I am having a lot of issues trying to log into teams from my mobile device. Thank you for posting in Microsoft Community. Now when i try to log in to my account it asks for an OTP sent on Microsoft authenticator app please help me accessing my Microsoft authenticator app account My phone was damaged, and I cannot access the authenticator app, my only options are to use the authenticator app or put in a code sent by said app. We could not remove the Microsoft Authenticator app at this time. 8 There are 8 to 10 codes to save in case of a lockout. ; Tap the "Sign in with Microsoft" button. If you can't access the previous app, or the code, then you'd have to turn off the Microsoft Authenticator feature I can't sign into my microsoft authenticator if i sign in on the app it ask for things from the app and then when i say i don't have access it also ask for things from the app. First, I need to make it clear that the Microsoft Authenticator app is free (It costs no charge), you can sign in to your personal or work/school Microsoft account without using a password. After Authenticator generates two-factor authentication (2FA) codes in your browser. Nowhere in the app is there a place where a code can be entered. When I go to login to my email it tells me to authenticate and says "Please go to the Authenticator app to continue" with an 'open authenticator' button below. If you see the message Action required next to an account, it may require further verification before it can be If your organization is using multi-factor authentication (MFA) for Microsoft 365, the easiest verification method to use is the Microsoft Authenticator smart phone app. Here is the detailed information article for the reference Frequently asked questions (FAQ) about the Microsoft Authenticator app. When you sign into the account for the first time on a new device or application (like a web browser) you need more than just the username and password. I am trying to sign into teams which shows i need to fill a number in the app. I have no phone number associated with it so i cannot ask it to text me or say I can't use the Authenticator app. My question revolves around the abandonment of the Apple If you still not seeing push notifications in the list session in Authenticator, try swipe down in the list view to check for pending authentications, Troubleshoot problems using Microsoft had tried something similar over a decade ago by limiting login requests on the consumer platform to something within 300 miles of their home (last) login, which Once I did that, my phone kept switching between the Teams app screen and the Authenticator app screen. May I please know if you have Admin Privilege? To remove the authenticator app requirement from your organization, you can follow these steps: With great effort of inquiry, Microsoft Authenticator are beyond the supported scope of community, For the most appropriate community for posting your issue shall be Microsoft Learn, which it is a professional place consist of many technical experts or advanced users could give the corresponding solutions for you. It seems as if the authenticator app is still expecting me to be able to Microsoft Authenticator membantu Anda masuk ke akun jika lupa kata sandi, menggunakan verifikasi dua langkah atau multi-factor authentication, atau tanpa kata sandi di akun Anda. Hello Sherene, Adding multiple accounts to Microsoft Authenticator is a straightforward process. " In the "Backup" section, toggle-On "Cloud Backup" on an Android phone, or "iCloud Backup" on an iPhone. Install the Authenticator App: First, download and install your preferred authenticator app (Authy, Google Authenticator, etc. When Outdated app version: Using an outdated version of the Microsoft Authenticator app can cause issues. Hello Simon, Thanks for posting the query here in this forum. Scan the QR code with Authenticator app on your phone (or use the code instead by tapping "Or enter code manually") 7. If you have tried other methods, please reach out to Microsoft Sign in from a trusted device and change your password, as well as any other account that shares that password. The problem is that I registered for my Just had something odd happen recently where my Microsoft Authenticator app asked me to approve a sign in request which wasn't me which I immediately denied. I have just upgraded my iPad to a 64 bit iPad and installed Microsoft Authenticator (it wouldn't install on my old 32 bit iPad). We are glad to assist. '. The Authenticator app looked like it captured the QR code (despite me not having the code in frame), but it kind of froze. If you are facing issues with a specific account in Microsoft After when I tried to get into my account, the app wouldn't authenticate me. I swiped out of Authenticator and then re-opened it. Users can register for passwordless phone sign-in directly within the Microsoft Authenticator app without the need to first registering Microsoft Authenticator with It seems like you are having an issue with the Microsoft Authenticator app. Based on your description, your client's business Afterwards, in Microsoft Authenticator, I clicked the + sign to add my account again. PLEASE NOTE, before doing this, make sure you backup you Microsoft Authenticator settings For your mentioned description, actually we have an official document for the Microsoft Authenticator app that is associated with the Microsoft 365 Business or education I'm trying to add my work account to the Authenticator app using the app itself. Reinstall the Microsoft Authenticator app from the App Store. As this issue in more related to the Microsoft authenticator application I would recommend posting this concerns in our deducted community for Microsoft Authenticator - Therefore, it is recommended that you start encouraging your users to switch to the Microsoft Authenticator app as soon as possible to avoid any disruptions in their access to I do understand your concern here, yes, Microsoft recently made changes to security default and enforce all Microsoft 365 business users and the Outlook mobile app that Dear Brady Ledet,. Based on your description, I understand that you have a query "Request denied about Authenticator" Before we proceed, we need more detailed information about the situation you are experiencing. I had the autofill of my passwords perfectly working on my iPhone b. This change will affect Microsoft Entra ID (previously Azure Active Directory) tenants that have the registration campaign feature set to the Microsoft managed state. First, take a look at the following article to see if you can properly configure the Microsoft Authenticator app: Set up the Microsoft Authenticator app as your verification method - Microsoft Support If you've enabled cloud backup before, check out this document: Back up and recover account credentials in the Authenticator app - Microsoft Denying sign-in requests on the Microsoft Authenticator App gives us peace of mind. There are inconsistencies between Wallet and AutoFill (without even looking at Android Authenticator app) and some entries keep returning like bad pennies. I was able to resolve the problem by deleting the Authenticator app from my phone, reinstalling it, and re-adding my work Microsoft account within the app. Here are the steps you can follow: Install the I am trying to log into my very small business admin account, but the 2FA keeps sending me to Authenticator, which doesn't seemed to be synced for the Microsoft admin I do understand your concern here, yes, Microsoft recently made changes to security default and enforce all Microsoft 365 business users and the Outlook mobile app that Check for and install any available updates. Is it possible to disable this feature in my settings? I'd prefer to receive the mobile authenticator request after entering the correct password. 2306. Update the app: The Microsoft Authenticator may not work properly if you are using an outdated version of the app. Hi, I am unable to login to office 365 on any other devices other than my current work laptop (previously logged in). I’m sorry to hear that you’re having trouble recovering your Microsoft account. If it was after then perhaps they believed the password was incorrect as they didn’t gain access so tried again & that then showed under your account as an unsuccessful attempt. Microsoft Authenticator is not the Manage app passwords for two-step verification; Set up a mobile device as a two-step verification method; Set up an office phone as a two-step verification method; Set up an authenticator app On my personal Microsoft account I have Passwordless sign-in disabled through the website(in the Microsoft web page - account security -additional security - Passwordless Step 3: Wait for the download to complete. Please allow users to use ANY authenticator app. However, instead of recognising Hi. You can use Authenticator to sign in to your Microsoft personal, work, school or other accounts. When I check security it is normally foreign hacking attempts that were unsuccessful. Instead the web page asked me to enter a 2 digit code code into the app. If you do not see a notification, refresh your inbox to check for one. I tried So, we would recommend you to kindly post your query to Microsoft Authenticator support Forum via Microsoft Authenticator - Microsoft Q&A Engineers who are dedicated into Microsoft Authenticator with rich experience and more resources can then assist efficiently. I have gotten a new phone and am trying to log into my work teams account, and am running into an Thank you for writing to Microsoft Community Forums. This issue seems straightforward Dear FortyTwo Technology, Good day! Thank you for posting to Microsoft Community. authenticator app instead. Step one: I TURNED OFF the 2FA feature in my other account. Then I have to click Use Password instead and it prompts me for the password, pings my phone, and Im logged in. I expected that it would ask me to enter the 6 digit code generated by the app into the web page. Make sure you have the latest version installed. A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation. Updated on March 9, 2024 Tags For more information about how to configure attestation, see How to enable passkeys in Microsoft Authenticator for Microsoft Entra ID. I have accidentally removed my tcs codevita season 11 Microsoft authenticator account. The authenticator still keeps asking Please keep in mind that the Microsoft account recovery process is automated, so neither Community users nor Microsoft moderators here in the No. After the MICROSOFT AUTHENTICATOR with PUSH MULTI I have had multiple scenarios this week where the Microsoft Authenticator app has stopped displaying the approve/deny message. I answer: Instead of using the Microsoft Authenticator you can use Authenticator generates two-factor authentication (2FA) codes in your browser. ) from your app store on your smartphone. For help getting access to your Microsoft backup account, use the Microsoft account sign-in helper. If you are allowed by your admin to use phone Hi, Carl_HDT. Then a few weeks ago I got an alert to approve an access request that was from a Any thoughts around allowing the Microsoft Authenticator App (AppID: 4813382a-8fa7-425e-ab75-3b753aab3abb) selective targeting via conditional access? Working for a large corp. Hello, Today, I had a problem with my phone, and I accidentally deleted the authenticator app. The issue of not sending you a verification code when you authenticate in the Microsoft Authenticator app is usually related to the app's settings, device permissions, or account security settings. However, instead of recognising the original users Biometrics your system is denying both the hacker and the proper user. Tap on it to open. However, if you're using Google I don't know it this is the correct category, but I was unable to find Microsoft Authenticator specific forum. Open your authenticator app and It seems like if someone tried to sign in with your username and got the wrong password, then the authentication app reports it as "Unsuccessful sign-in", Session activity: "Incorrect password entered". Open the App: Launch the Microsoft Authenticator I tried to use the Microsoft Authenticator app on my iPhone to log into my personal OneDrive account. " I removed the account from the app but still it refuses! (I use a personal account if anyone is wondering) When it comes to deleting or stopping the sync of passwords, in the Authenticator app, open Settings > Autofill settings > Sync account. Click Next in the dialog window after the scan, follow the instruction to enter the provided number in Authenticator app. The Recovery tool will overwrite the abc@gmail. After entering the email address and password, a screen pops up that tells me to open the Authenticator app and approve the request there. com. A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone We have the charity Microsoft package. Stay informed, stay protected! Managing trusted devices and accounts on the Microsoft Authenticator App. However my Microsoft Authenticator app is not working and I need it to fun Hi Zafar, We understand that you had Microsoft Authenticator set up, but you can't access that app anymore and you'd like to set it up again. Contact Microsoft Support. Two-factor verification helps you to access your accounts more securely, especially while viewing sensitive information. Get the free Microsoft Authenticator app. Lastly, update Microsoft I accidentally deleted the Authenticator app from my phone. If you're using an Android, update the Go to https://account. -Alternatively, since your query is regarding the Microsoft Authenticator app, we have a separate community team, so you can post through Microsoft Authenticator - Microsoft Q&A so that a support agent from that team can verify and provide you with the necessary information. Here are the screenshots of Change these settings to prevent new users from being automatically authenticator app'd, as well as adding exclusions if you still want some users to The Authenticator app automatically generates codes when set up to do push notifications. We are glad to assist! Based on your description regarding "Removing authenticator app requirement from our organization". It has a blue icon with a white checkmark inside a circle. ms/mfasetup to check if you’ve set up the Authenticator app correctly. To perform this there is no option where you can reset your MFA by your own. I am locked out, and my entire agency is locked out. Go to your authenticator app. Also, make sure that your phone numbers are correct in your user account settings. com, on the "Security" tab in the "Additional Security Options" section click on "Microsoft Authenticator App" click on "Remove". Users are presented From the description you provided you seem to be unable to login to Outlook due to being always asked to use the Microsoft Authenticator app. My authenticator app keeps generating the codes inside the app so I cannot input anything and allow it to get confirmed. We suggest you post your requirement there, where would Note: Before you can use Authenticator as a way to sign in, you need to download the app and have already added Authenticator to your accounts. Robert Woods I resolved this by first disabling iCloud backup within the authenticator app's own settings then removing the relevant MS account from the app, finally removing the authenticator app as an authentication method from the individual MS account management area web login. People with many different accounts to keep track of will In order to combat “MFA fatigue” Microsoft is phasing out the Approve/Deny function of its Microsoft Authenticator app in favor of the currently optional number matching feature. Open Microsoft I had to make this email the admin account, which worked, but then I was asked to set up 2FA with the Microsoft authenticator app. Alternate Sign-in Method: If the Authenticator app is not working, try using another sign-in method, such as receiving a code via text message or email, if available. (Please wait for couple of hours to take such changed or effect from server). I have gotten a new phone and am trying to log into my work teams account, and am running into an issue where it automatically opens the authenticator app, and then asks for the said authenticator app to be opened and the number inputted. The Microsoft Authenticator app helps you sign If the steps above don’t work, your user account may be blocked from using Azure Multi-Factor Authentication. Hi, I am looking for the way to integrate Global Protect MFA with Microsoft Authenticator App. You could instruct users how to verify these settings are After trying to login in WITHIN the authenticator app, it then prompts me to go into the authenticator app and authorize the login with the matching number and it is a never Open the app: Find the Microsoft Authenticator app on your phone. It's free, and you don't need a Microsoft account to use it, though logging in unlocks the app Just FYI, only when the phone brand is the same (e. Going to ask the client if I can To update your two-step authenticator on your new phone, you will need to transfer the account to your new device. Have a microsoft auth app I use for 2-factor auth on multiple other apps. To troubleshoot this problem, you can follow the steps below to check if they can help you: If you have set up other options for security verification, click Other verification options, and then try again by selecting a different option. I used my email to synchronize the list of auth codes, but when I installed the app and signed in again. However, the email is deleted and the account closed. Head over to the Play Store (Android) or App Store (iPhone) to I am not able to delete an email from an Authenticator app for the back up has to be deleted from the email. Download and install Microsoft Authenticator app Microsoft Authenticator makes it easy to protect and log into your online accounts using your phone. When I click the button it takes me to my app but then the app gives me the two Microsoft Authenticator er ikke tilgængelig til pc eller Mac, da godkenderapps typisk er designet til smartphones af sikkerhedsmæssige årsager. Enable 2FA on Your Microsoft Account: Visit the Microsoft security page and sign in to your Microsoft account. From your description, I totally understand your feeling about that. On the next screen, you can select on Stop sync and remove all autofill data. From the category on your question, you are using an 13. It seems like I reported my own phone and now it's I'm sorry to hear about the difficulties you're facing with Microsoft Authenticator and accessing your accounts. Then, you can start using Common questions about the Microsoft Authenticator app - Microsoft Support . I am unable to register the phone again because my PC is not showing a QR code, even though the account is still Open the Microsoft Authenticator app on your new phone. A user has a backup sign-in method even if their device doesn't have connectivity. No dice. Going through steps (Add account -> work/ school -> scan QR -> try it). and forcing an app protection policy by default to all apps for BYOD scenarios with iOS / Android. The state is Microsoft managed. Let’s work together in finding the best resolution to this issue. g. A recent Microsoft Authenticator update may have fixed a problem since the last update. It asks to get verification code from the Authenticator app, however, you haven't added the account to the app. 4121 on android 13) it shows "Passwordless sign-in enabled" with no option to turn it off. With over 320,000 user ratings and 4. I see “Action required” after restoring Authenticator accounts. I am unable to register the phone again because my PC is not showing a QR code, even though the account is still If I am looking at my phone straight on then facial recognition is used automatically, it says "press the unlock icon to continue" I do and then get "something went We’ve added a Microsoft account in the Authenticator app and then it already starts letting us sign into the account without a password and just approve the sign-in request, and Microsoft Authenticator membantu Anda masuk ke akun jika lupa kata sandi, menggunakan verifikasi dua langkah atau multi-factor authentication, atau tanpa kata sandi di akun Anda. ETA: If you're seeing an MFA prompt when you're not actively signing in to the Send another request to my Microsoft Authenticator . After uninstalling, go to your device's app store (Google Play Store for Android or Apple App Store for iOS) and re-download Microsoft Authenticator. If you don't see push notifications in the list session in Microsoft Authenticator makes it easy to protect and log into your online accounts using your phone. In that case the user will get on a similar window as According to your description, initially I have tried to find some official documents, if it can provide any suitable information for Microsoft Authenticator app related scenario. Hi Sai . Greetings . It's just one click instead of typing in a 6-digit code. Phone settings: Check that your new phone has the Microsoft Authenticator app installed correctly, and make sure the app has permission to send Microsoft Authenticator app generates Time-bound one-time passcodes or TOTPs for user authentication. Network issues: If your device is not connected to the internet, or if there are network disruptions, the authentication process might fail. ; I was adding another one this afternoon via QR code. any global admin from the list and My authenticator app keeps generating the codes inside the app so I cannot input anything and allow it to get confirmed. in our office Facebook and Personal mail is blocked from Firewall. I open the app and it asks me to create a new account or open an account. My microsoft authenticator app isn't working. The phone is responding to notifications sent from the tenant where the User's account is set up. I did not get the list of codes. We believe they would conduct in-depth research on the problem you encountered and And this is to apprise you that I have linked my account with the Microsoft Authenticator App (MAA). And my account prompted me to link any Authentication app of my choice. The desktop window automatically prompt to request the user to download the Microsoft Authenticator app from their phone. - As with Google Authenticator, you’ll need to manually add each service for which you use Microsoft Authenticator on the old device to the app on the new device. Need help managing trusted devices and accounts with the Microsoft Hello, I’m Virginia an independent advisor with 20 years of expertise in fixing my own & friends’ PC problems. Congratulations, your Authenticator App has now been successfully set up and is your default method of multi-factor authentication. Backup recovery for the microsoft auth app failed - didn't like my password. Users are being forced to use Microsoft Authenticator app - Microsoft Q&A. Surface Pro; Surface Laptop; Surface Laptop Studio 2; Surface Laptop Go 3; Microsoft Copilot; AI in Windows; Explore Microsoft products; Windows Users refusing to install Microsoft Authenticator application . Regards, Darpan Here is the official document for the Global Administrator: Manage authentication methods for Microsoft Entra multifactor authentication | Microsoft Learn In addition, the Office 365 Global Admin can also contact our back-end support Thank you for posting to Microsoft Community. Sign-in helper. The end users try to fix the issue themselves Whenever I try to open the Microsoft Authenticator app, it immediately closed and gives me the message "Sign-In Denied", with no other info than that. 5 Do not remove the MS Authenticator Code client from your phone until you set up a new 2FA #6. Environment: ===== Microsoft Authenticator app . Download PC Repair Tool to fix Windows errors automatically. It sounds like you’re encountering an issue where the Microsoft Authenticator app isn’t providing I cannot figure out how to edit/remove addresses from my Authenticator App. This is a nightmare. Cannot add an account in Microsoft Authenticator app on phone. Glad to see you’re using 2-step authentication. Instead of seeing a prompt for a password after entering a username, users who enable phone sign-in from the Authenticator app sees a message to enter a number in their app. It pings my phone and asks me to approve, but if i do it fails. We recommended that you add a second method for authenticating just in case you do not When you sign into your work or school account, you may be prompted to approve a notification on your Outlook app. ***Always keep a backup of your secrets in a 3. Set up multi-factor authentication Dear LC1231,. Chances are either the person used the correct details either before or after you received the notification from the authenticator app. app . I want it to remove the extra step and just let me use password. Using Authenticator as a way to sign in If you have turned on passwordless, two-step, or multi-factor authentication for your account, use the following steps to sign-in: I will hardcore refuse to be forced to use the Microsoft app as there is no good reason whatsoever - users should be free to use the authenticator app they prefer. There is another active email account that isn't the admin. 8 stars, Microsoft Microsoft Authenticator is one such app that has TOTP and a password manager built-in. Apples to Apples, etc. Microsoft understøtter ikke længere Authenticator-versioner, der er mere end et år gamle. Apologies for any inconvenience this may have caused you, after doing some research I found a similar thread to your you may refer to the solution shared in microsoft authenticator app gives 8 digit code instead of required 6 for azure. 6. 2. - Enter the code that appears on your computer. The problem is that the authenticator app is already open and I do not receive any code or notification. This is usually represented by a gear or three-dot A: If you have different verification, please delete the app from security information by following below steps: login to My Sign-Ins | Security Info | Microsoft. To check whether your user account is blocked, the following If the change instead is performed using another Microsoft app on the same phone as the authenticator app (rare I'd think), then as long as the authenticator app offers to update I'm sorry to hear that you're having trouble with the Microsoft Authenticator app. 4. I am an admin, and my authenticator app does not display a number or any way for me to authenticate - all of a sudden, it changed, and all my users used a 2-method and a phone text. Download and install it on your device. A few years ago, we released We have these articles that give information regarding the MS Authenticator app: How to use the Microsoft Authenticator app. Regards, Darpan I hope this complete tutorial helped you. I need to sign in to my Microsoft Outlook Mail Account (mail provided by the school), but after I sign in with my user name and password it asks for varification with the I recently purchased a new phone and now I cannot log into my Office 365 apps via my authenticator app. I'd Standard two-factor verification method: Type your username and password into the device you want to sign in to, then choose whether the Microsoft Authenticator app sends a Microsoft Authenticator can automatically fill in those authentication codes in Microsoft apps and third-party apps that support it. Microsoft understøtter ikke The Microsoft Authenticator app is one of the most popular mobile authentication apps available on the Apple App Store. Få mere at vide. I disabled System-preferred multifactor authentication and still no improvement. Give back to the community. Use it to add an extra layer of security to your online accounts. Click the Next button. ". I tried The User has previously add the corresponding account to Authenticator App. Please note that I need to local user database of the firewall for the authentication and Microsoft Authenticator App for the second factor. Based on your description, I understand that you're having trouble Tap Settings > System > Date and time and make sure Automatic time and date and Automatic time zone are turned on. From the category on your question, you are using an 4. However I randomly get popups from Microsoft Authenticator asking me to approve access when it is not me signing in. Setup new 2FA using the QR code with the Authenticator Generator on your new phone #7. One of the behaviours of the authenticator app is known as 'unusual sign in' In this case I'd say nothing to worry about. Verified new 2FA code is working #. I am attempting to login to my school email on my iPhone. Download and install Microsoft Authenticator app - Switch to your new device, install the Microsoft Authenticator app, and scan the barcode. I can't sign into my microsoft authenticator if i sign in on the app it ask for things from the app and then when i say i don't have access it also ask for things from the app. microsoft. and music files, which it does request but works fine by denying. Passwordless sign-in via notifications. It also serves as a reminder to be aware and use security measures in the digital realm. Look for your accounts: When I have users that are being FORCED to setup the MS Authenticator app to sign into cloud apps in a browser. It is I tried to exclude him from Authentication methods, settings, system-preferred mfa. Hi, I am having a lot of issues trying to log into teams from my mobile device. Now it will open Authenticator via Face ID, but says "Authenticator locked" with "Unlock" listed below that. It keeps coming up with 'Request denied'. Here's a step-by-step guide to help you: Download and Install Microsoft Authenticator: If you haven't already, download and install the Microsoft Authenticator app from the Google Play Store or Apple App Store. ) and the Authenticator is properly backed up to the school's Microsoft cloud account could the old phone's Authenticator data possibly be recovered to the new (or fixed/found) phone, the same as I recently did when I upgraded my own older Google Android based Pixel Microsoft Authenticator is a free app that helps you sign in to all your accounts without using a password - just use a fingerprint, face recognition, or a PIN. (Note, this will back this up to the account you used to set If you have the authenticator App set to your account and you don't have access any more to the device to authenticate, you have the option to recover your account credentials on your new device with the steps in the link however make sure you don't have a personal Microsoft account already set up in the authenticator app; https://support I have password free access on some devices and use the Microsoft Authenticator app to gain access to my email and apps. Thank you in advance for your understanding. Finally, add the account again and turn authenticator backup Thank you for writing to Microsoft Community Forums. What's new. According to your description, you need to contact your Office 365 global admin if you want to turn off multi-factor authentication for your Office 365 account. Earlier this year we Microsoft Authenticator er ikke tilgængelig til pc eller Mac, da godkenderapps typisk er designet til smartphones af sikkerhedsmæssige årsager. I HI - i searched for a question LIKE this, but this seems to refer to ONLY the Microsoft Authenticator app. This will proceed to back up your data. The issue is that the CA policy blocks sign-in from the authenticator If your organization is using multi-factor authentication (MFA) for Microsoft 365, the easiest verification method to use is the Microsoft Authenticator smart phone app. And if you travel, you won't incur roaming fees when you use it. com > when prompted However, Authenticator on your old phone contains the Gmail account xyz@gmail. For example, if you're recovering your personal Microsoft account, you must make sure you don't have a personal Microsoft account already set up in the authenticator app. What is: Multifactor Authentication. I understand that you want to how the Microsoft Authenticator App works. Go back to the home screen, find and tap the image icon of Microsoft Authenticator to install the APK file. For your problem, may I know if the random MFA prompts appear as Microsoft Authenticator app verification? If it is the other verification method, you can visit https://aka. If the Microsoft Authenticator app Microsoft Authenticator can automatically fill in those authentication codes in Microsoft apps and third-party apps that support it. The Authenticator App has Camera access enabled. Select "Use an app" from the popup dialog. Kindly check this article about Common questions about the Microsoft Authenticator app - Microsoft Support if it can provide any suitable information about your mentioned . In the meantime, I would like to share some information with you, we have dedicated support I accidentally deleted the Authenticator app from my phone. ; Confirm your Microsoft account address. This situation may happen if you added your account in the Authenticator app in previous. Download the Bing app: Visit the App Store or Google Play Store on your mobile device and search for the Bing app. But why, then, not all of the unsuccessful sign-ins trigger an Authenticator prompt and only some do? Yes those are unsuccessful sign ins and the reason behind why the unsuccessful sign ins triggers authenticator app to prompt is because the "hacker" has two options to hack your account, either the choose to "use a password" or " use When I try to add my account to the authenticator it asks me to open the authenticator and approve the request or enter the verification code. Once you see the notification, enter the number displayed on your screen to complete the authentication. To fix this issue you can get your account to re-register for MFA. Welcome to post in the community. Set up the app as a new user, rather than restoring from a backup. Open Microsoft Authenticator. In this case, we suggest you contact global admin to turn off Microsoft Authenticator app for the user. 1) Is it possible to set up Authenticator on another iPhone However, if you want to add new accounts to the Microsoft Authenticator, you need to set them up individually. This method will automatically be contacted when additional authentication is required. Use the Bing App to redeem your rewards. Having trouble? Enter a security code from your Microsoft account or . Tried to reset password. Hold altid din enhed opdateret. I have all notifications on for the authenticator app. Number matching, which has been available on the Authenticator app since November 2022 for early adopters, will soon be implemented as the standard for all users of the Thank you for posting to Microsoft Community. I'd like to edit the first which is my name and cell number, but an email address I no longer use. REMOVE this dumb authenticator app that DOES NOT WORK. 5. As per your mentioned description about "Authenticator App was on a different phone I no longer have. Hello, trying to set Microsoft Authenticator app for MFA on Azure work account. . However, if you're using Google I am trying to log into my very small business admin account, but the 2FA keeps sending me to Authenticator, which doesn't seemed to be synced for the Microsoft admin Users can easily fulfill a multifactor authentication requirement using the familiar Authenticator Lite app, which is currently integrated into Outlook mobile. Before my phone was damaged, I did not have a chance to create a second form of authentication though a phone number or email. If your account is Microsoft365 Work/School account and if you are an end user or if you are We’re always listening to your feedback about Microsoft Authenticator and what we can do to make the app more secure and easier for end users. This is Microsoft's example screen and next to it is what my users are Thank you for posting to Microsoft Community. I've tried the following suggestions but they are all band-aid I recently bought an iphone15 pro max in which i have installed the microsoft authenticator app. There are several ways to resolve this issue. The connection between the account and the Authenticator was recovered in my case. I cannot ever remember setting up the authenticator app for the admin account. I have authenticator installed on my Android phone, trying to login my working Microsoft account on a lap top which requires the approval of authenticator, the notification did We are using Outlook 365 and MFA is enabled on same account. Remove the Authenticator App from your MS Account webpage #. Whether you use a top-of-the-line iPhone or budget Android phone, you can set up We have the charity Microsoft package. The Microsoft Authenticator app helps you sign-in to your accounts if you use two-factor verification. Add your personal Microsoft account to With the dust settling from Ignite 2019, let’s dive in with “how stuff works” – focusing on the Microsoft Authenticator’s backup and restore feature. However in the Microsoft Authenticator app (version 6. Hope this (Image credit: Mauro Huculak) Tap the I agree button to continue. When I reach the "try Either you log into your Microsoft Account and authorize the setting up of a second authenticator App, or you go to your single Authenticator App and sign Microsoft out of it, thus Whenever I try to log in, the message "More information required" pops up and I need to approve sign in request from authenticator app. " and you will be presented with a QR code Open the MS Authenticator app on your phone click the "+" to add an account, then click "Other (Google, Facebook, etc) Scan the QR code. It seems like you are having an issue with the Microsoft Authenticator app. Now a request is automatically sent to the authenticator app. Hi Sobin Thomas,. Log in to your On my personal Microsoft account I have Passwordless sign-in disabled through the website(in the Microsoft web page - account security -additional security - Passwordless account is set to "off"). Please help on this. Network issues: If your device is not First of all, make sure that the Authenticator app is updated and that you are using the latest version. Forcing the genuine user to shut off their authenticator and then utilising (There doesn't seem to be an appropriate category for Authenticator so apologies in advance. If Microsoft detects that the login attempt is coming from another The person that started this discussion asked for MS Authenticator App which works on Windows 10. A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone Im trying to remove the Microsoft authenticatior app, but its unable to be removed from my account, it just says: "Microsoft Authenticator app could not be removed. click the link in the body text "set up a different Authenticator app. #4. We are happy to help you. when we try to authenticate through Outdated app version: Using an outdated version of the Microsoft Authenticator app can cause issues. com in another browser with VPN enabled > sign in > enter email address > click next. It is impossible to access the account in anyway whatsoever as everything diverts you to the authenticator. I am happy to accept two factor authentication (password + verification code via my phone) but i do not want to download another app to my phone. 1: In the Microsoft 365 admin center, in the I believe this issue is a result of mt denying an access request. We are glad to assist! Depending on the description, you can see Common questions about the Notes: If you can't use your camera to scan a QR Code, click Can't scan the image on your PC and tap Enter code manually on your mobile. I can see the backup, device name and last back date are all correct. You will have to contact Azure I'm using Authenticator app for 2FA and up till now worked fine - I would get a request in the app to confirm the number displayed in browser and then confirm with my We want the Microsoft Authenticator App to popup on top of everything on our mobile cell phones and prompt us for the code displayed on the screen. After we enable the feature, users will be prompted to install the Microsoft Authenticator app, a stronger form of multifactor authentication than SMS and voice methods. User is After that, please try to access the work or school account under new mobile device through authenticator app. I have a Similar Issue that users are being forced to Download the Microsoft Authenticator App even though we have text message for authentication purpose. The Authenticator App has Notifications enabled. Have you tried to sign into your Microsoft account via a different browser or a "New Incognito window"? You can recover your account credentials from your cloud account, but you must first make sure that the account you're recovering doesn't exist in the Microsoft Authenticator app. After that, please try to access the work or school account under new mobile device through authenticator app. I tried to exclude him from Authentication methods, settings, system-preferred mfa. Welcome to Navigate Now: Your Go-To Hub for Digital Solutions and Online Mastery! 🚀📌At Navigate Now, we specialize Stratum is the new name for Authenticator Pro, the open-source app for multi-factor authentication backed by an active GitHub community. online advice seems to be I'm using the Samsung S22 Ultra and I can't open my Microsoft accounts w/ authenticator. Thanks for posting in our forum. You can enter the security code manually. Sign in to your accounts using the Microsoft Microsoft Authenticator is not available for desktop computers because authenticator apps are typically designed for smartphones for two main reasons: Security: Having the second factor of Dear bassey1 . Step two: I TURNED ON the 2FA feature in my other account. Try Basic Fixes. srox dgmkg zhyk ibkl ycamd bziek osl cas cpgncc exswn