Citibank access blocked reddit But when I try to do set it up, citi always rejects the auth code I am texted. They told me I need to have my landlord call their bank (J. I had my job direct deposit my check ~2000 dollars to the Citi account. This just happened to me. During each visit/call, I was told to wait a letter with a reference number for identity verification purposes. I opened an account with them on January 2nd. If you require assistance, please contact Citibank Online Customer Service at 1-866-422-0306 [TTY 1-210-677-0065] and mention Error Code MFA. It works on my iPad and my pc but not on my iPhone. I think system maintenance so I move on. That said, I also have a Citi Double Cash (and two other Citi cards). They immediately locked my account and I still have no access to my money, with no end in sight. Try clearing your browser cache or browsing. . Jul 16, 2024 · To reset your User ID and/or Password, follow these steps: Ensure you are on the bank’s official website with a secure connection. After talking with Citibank multiple times, they have told my they have my phone marked as a suspicious device. Be sure to read sub rules before posting, use the resources linked in the sidebar / about section of the sub, and use search to see if your question has already been answered. It said Zelle will help trigger the bonus. I agree that hanging up on you is not they normally do and when they block your card, the normally lock you out of your online banking account too. Dec 24, 2023 · But today my internet banking was blocked (asking for debit card activation which I never received in 2-3 days) and after I called customer care, they shared that the Back office team has referred the closure of your checking account without sharing any reason. I’m able to access the banking app no problem - they just hold the 2000 funds. Dude thanks for this! I did just as duli100 said with the security question setup and found the access blocked. We finally figured out that it's because I am trying to log in from a non US IP address. Stay as far away from them as you possibly can. a little bit different of situations. I walked over to the ATM machine in the same Walmart and pulled out $1200 so I could just buy the money order for my rent in cash and now my account is totally blocked. That said, when you do have a problem, yeah, poor online/phone support is what you can expect. As soon as the checking was funded yesterday, citi blocked both of my savings and checking accounts. Check your bank’s service status to see if you are already logged in to Citi Online. Mostly, my Zelle has been blocked before, my external accounts have been blocked before, I've had little luck linking accounts via the "two small deposits" way; Citi desperately wants me to use Plaid but Plaid allows banks to mine alllll the transactions in the linked bank account so I don't use it. I do have to say, I've seen my fair share of accounts that were closed by a simple, "account opened never used", then there is the account with the card being lost 20x in one year still being opened and used, Citibank, the one with checking and savings, likes to have money deposited and or saved in their vaults, with credit cards, if the account has not been touched, then it will be reviewed Violating TOS means you as an individual are blocked most likely, your name/SSN is blocked. I am looking to take advantage of their sign on bonus. If Citibank has blocked people from accessing their site with this particular VPN, there's presumably a reason. I was just about to e-mail my HR, to get the direct deposit set up when I got this "access blocked" notification. They said they can’t do anything to unblock it and have no information as to why it’s suspicious. Worst part is I found out my account was blocked when I tried to pay my food bill and customer service told me to tell restaurant if I can pay them within 14 days lol A subreddit for discussing credit cards. Citibank blocked my account I’m not sure what that means but every time I log in the mobile app and check the status of my account is just says “account blocked” I called multiple times and they just say my account is under review and that it should be resolved in 24-48 hours. I can't log in and check my balance, I can't use the automated telephone system. Policy and such. No biggie. I put $25 in there, so we will see what happens. I was transferred over, they asked me a million questions which I was able to answer with no problem, but it wasn’t enough for them so they couldn’t Unless you live near a branch and use branch services periodically, I see no reason to have any acct with Citi. So every time i login, I get bothered about upgrading my access method for citi accounts. I’m blocked from accessing my online account as well which really pisses me off how they stripped me off everything. I cannot access Citibank through my phone. So if you still have that access, I would change the pin and lock the card and try to call again or walk into a branch I am an expat. Truly amazing. My Citizens Access account would get locked, and I had to call customer service to unlock it. If not, there would be a pop up window showing 'Access Blocked', then you would have to call Technical support to remove your online account, and then recreate a new one and you should be able to add the 3 security questions now (this is what I had to go through). A day or two pass by and suddenly I can’t access my account the error: OUR SYSTEM IS EXPERIENCING DELAYS, appears. So I opened an account beggining of FEB due to a $300 sign up bonus. I called Citibank and after putting me through the wringer, they told me that Zelle is suspended across Citibank due to suspected Fraud activity. Was Access Blocked For security reasons, we cannot allow you to proceed. View community ranking In the Top 20% of largest communities on Reddit Anyone else having trouble with instant payment option through Citi online app? When I finally spoke with someone, I was told they think the check I deposited may be fake, so they put a block on my account and told me I wouldn't be able to access it until Jan 10. I just sent a transaction on Zelle to a friend. I gave them my updated info multiple times over the course of 5 months…. Today, citi fraud prevention dept agent told me that I will receive a letter as to why and check on my balance within 60 days. My Citibank checking account has been blocked for 81 days. I just dealt with a huge nightmare due to Citibank’s “know your customer” department in which this post is referring to. P. BestBuy has next to zero info or access to your Citi account for obvious security reasons. I would just try calling those numbers and hopefully one of them can unlock your online account or get you to someone who can. I have made efforts to unblock my account by visiting Citibank branches in person with valid photo identification and by contacting the fraud center. Now I always connect to a VPN before logging on. Yes, citi is a scam bank. Sep 4, 2024 · Update: solved by calling non stop and requesting supervisor So I am a recent US resident but have a US Citibank account for a long time. Morgan Chase) and have them call Citi to verify that the check was real. Have filed multiple complaints with govt agencies meant to protect us and have gotten All you have to do is search Citi on Reddit and all you’ll find are horror stories. In the case of this 3 month old post the OP did not know what the problem was, they just know they could use Zelle before and all of a sudden they can not, and the bank did not explain why. If you are one of the hundreds that made the mistake to deposit hard earned money in Citi and they blocked your account for no reason like in my case, here is what you need to do to hopefully reopen them before 60 days the incompetent call center in Citibank does not ban people from logging in with VPNs. Clear your cache/browsing. Funds left my account to citi same day. Within 30 minutes you have easy access to 3 state parks, 1 First of all, I didnt know about CITI blocking accounts until today when I was blocked and after a google search. There are many better banks. And then went to send another and came back with a message Access Blocked. They blocked my account and froze my funds for 2 weeks while investigating large incoming wire transfers that happened over a year prior. Here is how to un block citi account and get access to your money without waiting 60 days. From googling Citi Bank customer service they seem to have like 5 different support lines dedicated to different things. I used your comment to bypass having to deal with Citi's HORRIBLE tech support AGAIN after spending hours with them over the past couple weeks to try to figure this issue out. I do live near a branch, use MFA, and never had a problem with MFA. They apparently have just blocked people with OP's particular VPN. Well, I made sure to hit that bonus, and received maybe $2k in zelle from local sales, etc. Next day we checked the app and stated all 3 accounts were blocked, I proceeded to call customer service which was useless, they only stated possibly blocked for 24-48 hrs by fraud dept. eyfpco spna qipvf aenuwcu ribzm jhczq kgcch hlw wgilcda gnb